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I bought a new HP Officejet Pro8122e. The installer ask to use HP smart. HP smart request me to enter a PIN code that I have to find on the tag where there is P/N number and S/N number, but on my printer there is no PIN code as shown in HP smart installer.

1 REPLY 1
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Hi @JMTorto ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with HP smart request a PIN code . Not to worry I will help you to get a resolution to resolve the issue.

 

Refer to this document: HP OfficeJet Pro 8122e All-in-One Printer User manual 

How to locate the PIN on HP printers | HP Support
An 'Enter WPS PIN' message displays during an HP printer
Use a PIN to access the HP Embedded Web Server printer
Find the wireless network password or PIN to connect

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.