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- HP smart request a PIN code that is not present on my new HP...

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05-25-2024 08:24 AM - edited 05-25-2024 08:28 AM
I bought a new HP Officejet Pro8122e. The installer ask to use HP smart. HP smart request me to enter a PIN code that I have to find on the tag where there is P/N number and S/N number, but on my printer there is no PIN code as shown in HP smart installer.
05-27-2024 01:43 PM
Hi @JMTorto ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing an issue with HP smart request a PIN code . Not to worry I will help you to get a resolution to resolve the issue.
Refer to this document: HP OfficeJet Pro 8122e All-in-One Printer User manual
How to locate the PIN on HP printers | HP Support
An 'Enter WPS PIN' message displays during an HP printer
Use a PIN to access the HP Embedded Web Server printer
Find the wireless network password or PIN to connect
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.