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‎04-13-2022 04:29 PM

HP Recommended
Product: HP Smart Tank Plus 570 Wireless All-in-One
Operating System: macOS 12.0 Monterey

I am trying to print two sided, but my macbook is greying out the two sided option. I thought it might be a problem with mac, so i tried using my mobile, but even on mobile the two sided option was deactivated. 

I used to print two sided earlier, but i recently moved and set up the printer again. Now I am just not able to access the two sided printing. Please help.

1 person had the same question
1 REPLY 1

‎04-13-2022 09:37 PM

HP Recommended

Hi,

The printer only support manual duplexing and expected to have the Duplex option grayed out, as such a setting is intended for automatic duplex printing when supported on a printer, here are the printer specifications:

ShlomiL_0-1649907359937.png

 

https://support.hp.com/in-en/document/c06434282#AbT13

 

Please follow below support document to print on both sides manually, by using the Pages to Print option to manually print on both sides from a Mac computer:

https://support.hp.com/hk-en/document/ish_2486497-2193233-16

 

Shlomi



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