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Microsoft Windows 11

Can I bypass HP+ in the setup process on an 8215e model so I can use non-hp cartridges?

1 REPLY 1
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Hi @LindaAHerrick 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

For HP printers that are enabled with HP+, the program is designed to ensure optimal performance and security by working exclusively with Original HP ink cartridges. 

 

Bypassing HP+ to use non-HP cartridges may not be possible, as these printers come with dynamic security, which checks for the presence of cartridges using HP original chips.

 

The HP OfficeJet Pro 8215e may not function properly if you use cartridges with non-HP chips, as these devices are meant to work optimally with genuine HP supplies. Should you attempt to use non-HP cartridges, the printer might enter a restricted mode or not operate at all, which is a part of the dynamic security feature.

 

For more information about using cartridges with HP printers, you can explore details at HP's official supplies page.

 

Also refer to the below links for more information related to your query.

 

HP Inkjet Printers - Dynamic Security Feature Affecting Cartridges Using Non-HP Security Chip | HP® ...

 

HP Printers - Dynamic Security enabled printers | HP® Support

 

Non-HP Cartridge(s) Non-HP ink cartridges installed | HP® Support

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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