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‎04-29-2020 12:13 AM

HP Recommended
Product: HP1005 laser jet
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Following steps are done in a particular order:

1. connected printer.

2. switch on the printer.

3. got notification from Windows10 that the printer is ready for use

4. Then I realized that the printer is visible in "Bluetooth and other devices"  not as a printer

5. then "Plug and Play" HP LaserJet P1000-P1500 Host-based installed (downloaded from the official web site)

6. Also checked by HP Print and Scan Doctor and the utility informed that there is no driver for the connected printer and suggested to download the driver from the official web site. 

7. Deleted installed version driver and follow instructions from scan doctor.

8. The problem remains - the printer is visible in "Bluetooth and other devices"  not as a printer and I cannot print anything

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2020 12:17 AM

HP Recommended

Hi,

Try installing the printer using below drivers:

https://ftp.hp.com/pub/softlib/software12/COL21058/bi-55365-7/ljP1000_P1500-HB-pnp-win64-fi.exe

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎04-29-2020 12:17 AM

HP Recommended

Hi,

Try installing the printer using below drivers:

https://ftp.hp.com/pub/softlib/software12/COL21058/bi-55365-7/ljP1000_P1500-HB-pnp-win64-fi.exe

 

Please let me know the results,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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