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HP DeskJet 3760 All-in-One Printer
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Hi. I am trying to set up my new printer. I have connected it to my wi-fi and downloaded the HP smart app. I have a solid blue light by the bluetooth sign and on the display it shows as connected. However, when I try and add the printer in the App it can't be found. It almost appears like I need to put the printer into pairing mode so it can be seen but it doesn't say that anywhere in the instructions. Any ideas?

 

Update - all sorted! By connecting it to the internet it automatically adds it in the App!! Shame it doesn't tell you that anywhere!

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