HP3762

[JCOLLIVER]

My HP DeskJet 3762 definitely works, as my iPhone successfully prints from it. However, I can’t seem to get it to print from my Toshiba Laptop.

Has anyone got any advice? Thanks.

[praveenbv]

Hi@JCOLLIVER, Welcome to the HP Support Community!Request you to follow the below troubleshooting steps :

I recommend you delete the driver at the root level and retry,  
follow the steps below:  

1.) In Windows, search for and open Programs and features  

2.) Select your HP Printer  

3.) Select Uninstall  

4.) In Windows, search for and open Devices and printers  

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device'  

6.) Open up the run command with the "Windows key + R" key combo.  

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")  

8.) Click on the "Drivers" tab  

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom  

10.) Select Ok  

11.) Select Apply and Ok on the Print Server Properties windows  

12.) Close Devices and Printers  

Then, Click here to access the HP website, find the drivers compatible with your windows and install it. 

If the issue persists, please go ahead and install the windows built-in drivers:  

If a full feature driver from HP is not available for your printer, you must install the built-in print driver. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website. 

 
CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

(By the end of this article all the issues should be resolved) 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!