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HP Recommended
HP ENVY 4528 All-in-One Printer

I have a HP4528 which works perfectly via USB. It is connected to a LENOVO PC with W10, all updates installed.
Via Wifi it doesn't work automatic recto-verso, just manual.
I tried to solve this problem whith HP Print & Scan Doctor and had no result.
I had the same problem with my previous PC (HP).

HP Support solved it by installing an additionnal HP printer (HP5640 if I'm right).

Thanks for your help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

 

No, if you do not know which update is in question, do not uninstall anything, you may have problems operating Windows. Because you will have new files that will not work.

 

The only thing that is possible is to uninstall the old printer driver, via Programs and Features, delete all the names of your printer, in ProgramFiles and programX86.
In the control panel, click on Devices and Printers, right click on your printer, delete. (It may no longer be there, in which case continue the procedure) Download and install the new full HP driver. (On the HP website). Restart the PC after the installation is complete. If the new HP driver is complete, it should work.
 

Please click “Accepted Solution” if you feel my post solved your issue,

it will help others find the solution. Click the “Kudos/Thumbs Up"

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Bernard42.

View solution in original post

20 REPLIES 20
HP Recommended

 

 

         Hello Boeotian,

 

     

To connect a wireless printer, follow these steps:

 

Select Start > Settings > Bluetooth & devices > Printers & scanners . ...

Next to Add a printer or scanner, select Add device.

Wait for it to find nearby printers, then locate the one you want to use, and select Add device.

 

       

Please click “ Accepted Solution ” if you feel my post solved your issue,

it will help others find the solution.

Click the “ Kudos/Thumbs Up " on the bottom right to say “ Thanks ” for helping!

 

       Sincerely,

            

            

 

 

Bernard42.
HP Recommended

Hi Bernard42,

Thank you for you reply.

Shall I fisrt delete the existing Wi-fi printer before doing what you proposed ?

 

HP Recommended

Hi Bernard42,

I have tried after removing the existing WIfi Printer.

It doesnt work

 

ErrRecto.JPG

 

 

HP Recommended

 

         Hello Boeotian,

 

If you have a setup screen on the printer, make sure WI-FI is configured correctly. Otherwise,

do it. Once done, on the printer screen, you can configure double-sided printing.

Do it.

 

Please click “Accepted Solution” if you feel my post solved your issue,

it will help others find the solution. Click the “Kudos/Thumbs Up"

on the bottom right to say “Thanks” for helping!

 

 

           Sincerely,

                 

                 

            

 

 

 

Bernard42.
HP Recommended

Hi & thanks Bernard42

I have a set up screen on my printer but I dont know if and how I can configure the double-sided printing.
I just used it to reiunstall the Wifi connection.

HP Recommended

 

          @ Boeotian ,

 

Now that you have activated WI-FI, do the same operation as the first time. if that doesn't work, do this:

 

Place a document to be printed on the printer glass, make a copy, put 2/2 (For double-sided printing). Naturally the document that you put on the printer glass has a double-sided design. For a test. if it works configure double-sided, to print a document. 1/1 is for single-sided printing.

Before, it worked like this?

           Sincerely,

                 

                 

Bernard42.
HP Recommended

Hi Bernard42,

  • If found the way to access the double sided printer parameter on the printer screen. It just say to set up the parameter for recto-verso on the printer program on my PC or mobile.
  • I did what you proposed. It works perfectly if the default printer is via USB. It prints 2 separate pages if the default printer is via wifi.
HP Recommended

Sorry, I didnt answer your last question : I never used this facility before.

HP Recommended

 

            @ Boeotian,

 

Your printer works like this :

 

 

I understand that you are experiencing an issue in printing both sides of paper in Windows 11.

I will do my best to assist you.

Please try the below mentioned steps to fix the issue.

In Windows: Settings--Bluetooth & devices--Printers & Scanners--Printer properties--Installable options--Automatic Duplexing Unit

The default is: Uninstalled

Select: Installed.

 

If you do this it should work.

 

Please click “Accepted Solution” if you feel my post solved your issue,

it will help others find the solution. Click the “Kudos/Thumbs Up"

on the bottom right to say “Thanks” for helping!

 

 

             Sincerely,

                  

                   

                    

                   

 

         

Bernard42.
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