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HP Recommended
HP4620 Inkjet wifi printer
Microsoft Windows 10 (64-bit)

I've had this issue before but forgotten how to fix it. It seems that when I go to print a PDF file, the printer suddenly thinks I want to print it landscape even though it's set to portrait. Until I applied the fix last time, absolutely everything was then printed in landscape. I've rebooted my laptop and uninstalled / reinstalled the printer but that hasn't worked. It's always a PDF that triggers my printer. I'd appreciate any suggestions!

1 REPLY 1
HP Recommended

@BeverlyStacey 

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The software / application you are using to view and submit the job to the printer impacts the results.

 

Example

 

The following assumes you have installed the Full Feature Software (full driver) for the printer.

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

Open the saved PDF in Adobe Reader DC 

Click the Printer icon

Set the print options in the main menu

Click Properties to select a shortcut and other related settings

Click OK to save the changes and leave the Properties menu

On the main menu, Select the Orientation as opposed to "automatic"

When ready, Click Print

 

Example - Adobe Reader DC Main Print Menu

Manage Print Output with Print Preview_PDF_1FManage Print Output with Print Preview_PDF_1F

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "HP 4620" (2) 

OR

Product Home

Enter the type and name of your HP device

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.