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‎06-02-2023 10:54 AM - edited ‎06-02-2023 11:01 AM

HP Recommended
Product: HP Photosmart 5510 e-All-in-One Printer - B111a

The right side of icons on the touch screen (copy, apps, scroll down buttons etc) doesn't respond. I read somewhere that this is a common issue with the 5510, but still no real solution is available. Someone who raised the issue years ago (https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Photosmart-5510-part-of-touch-screen-dead/t...) mentioned installing the smart app would help, but I can't find anything there related to this problem 

It seems to be a calibration problem. Is there any way I can calibrate the touch screen? 

Thanks a lot!

 

ps. I already tried unplugging from the printer, then wall socket, wait a few minutes, plug it back in (wall, printer)

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