HP5532 won't print alignment page it just spins

[Victoria43]

HP5532 repeats "now printing alignment page" BUT IT DOESN'T! Just continuously spins.  Able to print but can't get rid of darn message!

[sandytechy20 · Accepted solution]

@Victoria43

Welcome to HP forums, I see that you are getting "now printing alignment page" error and it spins.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Update the printer firmware

Refer this HP document for the steps to update the printer firmware:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Victoria43]

Had to reset the printer firmware more than one before it was fixed, but thanks, Sandy, for the info!!

[sandytechy20]

@Victoria43

Good to know that the issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.