• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Hi...the set starts counting ram and will not go into setup.... then a blue screen with the words "Smart Card Authentication"     and below "Smart Card reader not present"        cannot get anywhere further     and this Hp 5800 does not even have a Smart card reader....heh what the heck     could it be the power supply?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I solved it....was the motherboard....just as i thought.....got it cheap from Ebay Canada from Toronto....thanks.*john

View solution in original post

1 REPLY 1
HP Recommended

I solved it....was the motherboard....just as i thought.....got it cheap from Ebay Canada from Toronto....thanks.*john

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.