HP7740 Refers to Tray 2 as a Photo Tray and I can't get to be a normal Tray

[Dasfoto]

Why does the printer properties refer to tray 2 as a photo tray and not let it be anything else?

[Dragon-Fur]

@Dasfoto 

Welcome to the HP Community.

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@Dasfoto wrote:

Why does the printer properties refer to tray 2 as a photo tray and not let it be anything else?

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Sounds odd - this printer does not have a photo tray.

Cannot answer "why" - there is no good reason for the printer to claim that it has a photo tray.

It is possible that your printer believes there is photo paper in a tray - this is not the same thing, of course.

Reference

 User Guide

Starting on Page 14

Page 15:

NOTE: Tray 2 supports only plain paper A4 or Letter-size and larger. Do not load paper while the printer is printing

Double check what the printer thinks...

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

General Example - EWS - Tray and Paper Management

EWS_9025_Preferences_Tray_and_Paper_Management_All_4

Example - Printing Preferences - Main Menu - Everyday Printing

NOTE: 

The following assumes the Full Feature Software / Full Driver printer software is installed

AND

(That) the printer is not exhibiting odd hardware errors (thinking it has a physical photo tray assembly)

9025_Printing_Preferences_Everyday_3

So - if what you say is true, it is a very weird error.

You might be able to clear the problem by Restarting the Printer.

 Printer Turns Off Unexpectedly or Repeatedly

See Step 2 - Restart the Printer

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HP OfficeJet Pro 7740 Wide Format All-in-One Printer series