HP7740 not printing legal

[GoldieMary]

HP 7740 will not print legal size automatically.  Have changed all setting I can find.

[Dragon-Fur]

@GoldieMary 

Welcome to the HP Community Forum.

If you have not done so, add the following to your checkpoints

• Install the Full Feature Software / full driver printer software
• Check / Adjust the Printer Properties to select the full driver
• Check Adjust the Tray and Paper Settings on the Printer Control Panel - or use EWS
• Select the Source in the software / application

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Printer - Full Feature Software - Install

If you have not done so, consider

If the full driver printer software is (already) installed but not working,

• Uninstall any printer software from Control Panel > icon view > Programs and Features
• Restart the computer and sign in.

Next,

• Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I

Next,

• If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.

• Download and Save the Full Feature Software installation package or the Easy Start Software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

Installation

• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
• After the software is installed, Restart the computer and log in

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Printer - Printer Properties

Make sure the printer and the full driver are selected in Printer Properties.

What?  Microsoft print drivers do not support all the same options as does the full driver software.

9025_Printer_Properties_Advanced_Driver_List_10

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Printer - Tray and Paper

Printer must be aware of the paper size & type loaded and intended to be used.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Example - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_10

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Printer - Software / Application -

Select Source / Tray

Size / type match

Sometimes leaving the Source to "automatic" is not sufficient to actually select the tray being used.

Example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_6

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

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