HPEnvy 6000e validating first cartridges

[Chris_H2]

I recently bought HP Envy 6000e.

I have tried to install the B&W and colour cartridges.

Unfortunately the setup is stuck on "Validating... please wait while we check the cartridges.

I've tried installing support software. It leads to fresh cycles of circular unhelpful irrelevant advice.

Please HP community forum, help!

I just wanted to print something simple. 

[Rainbow23]

@Chris_H2

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

I see that you are facing issues with the setup cartridges on your HP ENVY 6000e All-In-One Printer.

Please follow the steps listed below to initialize the printer.
1. Open the ink cartridge access door.
2. Press and hold the Wireless button for at least three seconds.
3. Close the ink cartridge access door. An alignment page prints, indicating that the printer has initialized.
4. If the printer does not initialize, repeat these steps until it does.

Let me know if this helps.
Take care and have a good day.

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