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HP Recommended

Did you install the printer using the CD that came with it, or did you download the newest software from the HP Support site?

 

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HP Recommended
I used the cd and then I have allowed to software to look for updates. Reported that there were no updates.
HP Recommended

The software that comes with the CD is normally out of date before the printer makes it out of the factory, and HP Update can miss big version changes.  Just to be on the safe side, uninstall the software that you have installed and reinstall using the latest software from the HP Support site.  I'll link it below.  Let me know what happens.

 

HP Officejet Pro Full Feature Software and Driver

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HP Recommended

The problem I find is that this solution still doesn't work.  The link installs an add-in to determine if the software is up to date.  It says it is... so the problem persists.

 

I noticed that this all started when one of the updates were applied to the software months ago.

HP Recommended

I have a cp1525nw running on windows 7 pro that is still not fixed

HP Recommended

I am having a NIGHTMARE of problems with this printer causing simular issues with this file and can;t find ANYONE to fix it.  The .exe file runs over and over and over again...to the point where here are thousands of versions of it running and takes up all my memory and my PC shuts down.

 

I have returned THREE PC's thinking it was a PC problem.  I have had HDs re-imaged.....ITS THE PRINTER SOFTWARE not the PC.

 

I have tried disabling the scanner....turning the printer on...turning it off....it does not metter.

HP Recommended

On my system this problem was because the wireless printer OfficeJet 6700 was offline.

 

I powered it off then back on. The printer re-initialized and became available. Problem solved.

HP Recommended

I have the same issues with my HP Desktop (Windows 7) and a HP Photosmart c410a.  I allowed me to upload all of the software patches.  But will not allow me run the diagnostic software, just goes blank.  I can print a status report from the printer.  But not a software driven one.

 

What does it take to make this thing work.

 

I did for about two years, just stopped. HELP!!!

HP Recommended
I did load the updated software, no improvement!
HP Recommended

I tried to download the software to correct the hpnetworkcommunicator problem, but got a message that I needed to download products detection software.  I tried to download the detection software, but it was stuck on 98% for 15 minutes when I finally gave up. 

 

I've had hp Pcs and printers for years, but the only hp product I have anymore is my photosmart 6510 printer.  Please tell the hp people that it is the last hp product I'll ever own.

CDW
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