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Locked

‎01-16-2025 01:55 AM

HP Recommended
Product: HP OfficeJet Pro 8022 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello

Since 3 days now  I have the pop up window that appear and that bloc the printer : HPSUPD-WIN32Exe.exe - this application can not be starte

This application requires one of the foillowing versions of the .NET Framework :

.NETFramework, Version =v4.8

Do you want to instal this .NET Framework version now ? 

YES / NO

 

whatever I do, YES or NO, nothing happens and the window disapears and then re appears after some minutes. I have deleted all applications related to HP, restarted computer, remove printer, re installed everything from HPSMART application, but nothing works.  Please help me urgently I am on a shop and need immediate assistance. 

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