HPlaserjetP1102w

[rudecindo]

My computer doesn't accept the Windows 11 drivers for my printer. I want to install the Windows 10 drivers.

[Hawks_Eye]

Hi @rudecindo 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

If your HP LaserJet P1102w printer's Windows 11 drivers are not working on your Windows 10 (64-bit) system, you can install the correct drivers for Windows 10. Follow these steps to install the Windows 10 drivers:

Step 1: Uninstall Current Printer Drivers

1. Open the Settings menu on your computer.
2. Navigate to Devices > Printers & scanners.
3. Select your printer and click Remove device.
4. Go to Control Panel > Programs > Programs and Features.
5. Find any HP printer software installed and uninstall it.

Step 2: Download Windows 10 Drivers

1. Visit the HP Support Website.
2. Select your operating system as Windows 10 (64-bit).
3. Download the appropriate driver package for Windows 10.

Step 3: Install Windows 10 Drivers

1. Locate the downloaded driver package (usually in your Downloads folder).
2. Right-click the downloaded file and select Run as administrator.
3. Follow the on-screen instructions to complete the installation.

Step 4: Connect the Printer

1. Turn on your HP LaserJet P1102w printer.
2. Connect the printer to your computer using a USB cable if you are installing it for the first time. If the printer is already connected, you can skip this step.
3. Open the Settings menu on your computer.
4. Navigate to Devices > Printers & scanners.
5. Click Add a printer or scanner.
6. Select your HP LaserJet P1102w from the list and follow the prompts to complete the setup.

Step 5: Set Printer Preferences

1. Open Devices and Printers from Control Panel.
2. Right-click your HP LaserJet P1102w printer and select Printer properties.
3. Adjust any settings as needed for your printing preferences (e.g., default paper size, print quality, etc.).

Step 6: Update Printer Firmware

1. Visit the HP Support Website.
2. Download and install the latest firmware update for your printer to ensure optimal performance.

 

If you encounter issues during installation, try the following:

• Disable your antivirus or firewall temporarily, as they might interfere with the installation process.
• Ensure that Windows is updated to the latest version.
• Restart your computer after installing the drivers.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye