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HP Recommended
Stampante HP Deskjet F4580 All
Microsoft Windows 7 (64-bit)

Hello everyone
I need to know the procedure to try a hard reset on my printer "HP Deskjet F4580 All-in-One Printer" has been malfunctioning for a few days due to an unspecified reason. Now turned on, loads a sheet in half, and stays constantly waiting. Even canceling the current operation with the x (erase) key expires the sheet and loads another by repeating the same thing. I did various tests but nothing to do, the printer is disconnected from the computer, I tried to disconnect the plug and change power socket, leave it detached for a while, nothing to do, it seems like a software jam.
Years ago a hp technician made me a procedure on another printer, which allow me a hard reset, disconnect the current, press "power button and delete button" together and then turn on the power again and only after leaving the buttons for That printer worked.
I need to know how to do it to unlock it and / or reset, thank you to anyone who can help me.

5 REPLIES 5
HP Recommended

Hi @Marzio_D,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are looking to perform a Hard reset on the printer. Don't worry as I have a few suggestions which should help you resolve this issue.

 

Let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

 

1)printer turned on (nousb cable), disconnect the power cord from the rear of the printer

2)unplug the power cord from the wall

3)wait for 5 minutes, press/hold the power button on your printer for 30 seconds

4)plug back the power cable directly to a wall outlet

5)plug back the power cord to the printer

6)turn on the printer and wait

and... :indifferent: and all the same "loads a sheet in half, and stays constantly waiting"

 

Then i even tryed what you write me on pvt, to perform a Semi-full reset:

"Press and hold : Resize_To_Fit + Paper_Type buttons [after power on]  - After you power on the printer press and hold the buttons 4 and 5"

and... :indifferent: and all the same "loads a sheet in half, and stays constantly waiting"

 

Thanks for your time & your help, i hope we can find the solutin, have you other ideas?

HP Recommended

From 08-24-2017 11:14 AM no one helped........ W 

HP Recommended

I have the exact same issue, is the printer broken?

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

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