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‎01-15-2017 12:35 PM

HP Recommended
Product: Envy7640
Operating System: Mac OS X 10.7 Lion

Cannot get my new hp envy 7640 to connect to my mac desktop.   The printer is connected to my wireless router, but I can't get it to connect to my mac.    Any suggestions?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2017 12:54 PM

HP Recommended

@cgomes

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP ENVY 7640 printer and it seems to be connected to the network but unable to connect to your Mac PC. I appreciate the steps you have performed and have certainly done a good job.

 

  • . From the printer's home screen, touch the  button and then touch (Settings). 2. Touch Print Reports. and then touch Display Network &onfiJurDtLon or Print Wireless Test Report.
  • This report will have the IP address. Please type this IP address into the address bar of the web browser and hit enter
  • This should open the EWS page (Embedded Web Server) of the printer.
  • If the EWS page opens then it means that the printer is connected to the network.

I suggest you to perform the steps as described in detail from this link: http://hp.care/2jhBw4L

 

Let me know how that pans out. All the best! 🙂

 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-16-2017 12:54 PM

HP Recommended

@cgomes

 

Welcome to HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP ENVY 7640 printer and it seems to be connected to the network but unable to connect to your Mac PC. I appreciate the steps you have performed and have certainly done a good job.

 

  • . From the printer's home screen, touch the  button and then touch (Settings). 2. Touch Print Reports. and then touch Display Network &onfiJurDtLon or Print Wireless Test Report.
  • This report will have the IP address. Please type this IP address into the address bar of the web browser and hit enter
  • This should open the EWS page (Embedded Web Server) of the printer.
  • If the EWS page opens then it means that the printer is connected to the network.

I suggest you to perform the steps as described in detail from this link: http://hp.care/2jhBw4L

 

Let me know how that pans out. All the best! 🙂

 

Was this reply helpful? Yes No

‎01-17-2017 07:01 AM

HP Recommended

Thank you!!   It worked 🙂

Was this reply helpful? Yes No
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