Hello HP/HyperX Support Team, I own a HyperX Cloud II USB headset (HP-4P5MOAA Seria) Edited (Remov

[Lelooo]

Hello HP/HyperX Support Team,

I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).  

After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).  

Could you please provide me with any official older firmware release for the HP version that predates 4103?

Product model: HyperX Cloud II (HP USB sound card)  

Firmware currently installed: 4.1.0.3 (4103)  

Serial Number / Order number: [your serial or order number here]

Hello HP/HyperX Support Team,

I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).
After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).
Could you please provide me with any official older firmware release for the HP version that predates 4103?

Product model: HyperX Cloud II (HP USB sound card)
Firmware currently installed: 4.1.0.3 (4103)
Serial Number / Product 4P5MOAA

Serial Edited (Removed SN)

Thank you for your assistance.

Best regards,
Waleed

Thank you for your assistance.

Best regards,  

[Waleed]

[VikramTheGreat]

Hi @Lelooo,

Welcome to the HP Community.

I understand you are looking for the driver firmware for the Hyper II Headset.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon in the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support