Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-26-2022 09:33 AM

HP Recommended
Product: HP Smart Tank 720 All-in-One
Operating System: Microsoft Windows 10 (64-bit)

Hi Guys, I just bought an HP Smart Tank 720. It doesn't have a  cd drive for the Driver. The instruction says that I just need to go to the hp website to download the driver when I did install the driver it links to the Microsoft Store app which is an error every time I click " Get the App" on the store. Is there any alternative way to install it? If I just knew that it is such a hassle to download the driver on the browser then I will not buy this one in the first place. Please help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2022 10:44 AM

HP Recommended

Hi,

Please follow HP Easy Start below instead to setup and install your printer:

https://ftp.hp.com/pub/softlib/software13/printers/ST710-720/HPEasyStart-13.6.5-ST710-720_55_4_5072_...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-26-2022 10:44 AM

HP Recommended

Hi,

Please follow HP Easy Start below instead to setup and install your printer:

https://ftp.hp.com/pub/softlib/software13/printers/ST710-720/HPEasyStart-13.6.5-ST710-720_55_4_5072_...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No

‎10-29-2022 12:34 PM

HP Recommended

Thanks for your help! I was able to install the driver and print. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.