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‎03-09-2022 10:17 AM

HP Recommended
Product: HP Business Inkjet 2800
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Have a problem with the HP Business Inkjet 2800, this printer has never been used, so new. Unfortunately, there is something wrong with the firmware on this printer. Menu buttons for the settings do not work. The printer does the printing. I urgently need the latest firmware from this printer. Does anyone have it? or can help me.

Thanks and greetings

Ralf

Category:
1 REPLY 1

‎03-15-2022 05:27 AM

HP Recommended

@rabri

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Unfortunately there is no firmware available. 

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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