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‎03-27-2020 09:53 AM - edited ‎03-27-2020 10:03 AM

HP Recommended
Product: Deskjet D1560
Operating System: macOS 10.14 Mojave

Hi , I have a deskjet d1560 , was lying unused for 6 months. I am trying to use it now but when I press the power button the lights are blinking very fast, when I press the power button again the lights blink every 1 second , when I press the power button a third time the printer finally goes off. There are no sounds of any motors running or cartridges moving. I have installed new carts today and there is no paper jam. I have also tried a hard reset and still does not work. When I connect it to my computer using a usb cable it says printer offline. Please help !!

1 REPLY 1

‎03-31-2020 12:23 PM

HP Recommended

Hi @Ammar0011

Welcome to the HP Support Community. I'd be happy to assist you.

 

I appreciate that you have already tried the possible troubleshooting steps to resolve this issue. Perform the steps mentioned in this document.

If the issue persists, this could be a possible hardware issue. If so, connecting the printer wirelessly to the MAC is of no use.

 

Let me know how this goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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