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‎01-26-2024 08:06 AM

HP Recommended

I am trying to set up scanning on my HP Envy 4520 printer, so I downloaded the HP Easy start app and I am at the part where it is asking me what I primarily use their services for. I put in for business with 0-9 employees and below that, there is a box, but I am not sure what to put in it I can't continue the setup without filling out that box, but I have no idea what it wants. I can only type numbers in it not letters. 

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2 people had the same question
1 REPLY 1

‎01-29-2024 07:11 AM

HP Recommended

Hi @samrosey15,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Kindly share the images or screenshots of where you are filling in the details. 

 

What is the current OS installed?

 

Kindly elaborate more on the issue.

Nal_NR-Moderator
I am an HP Employee

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