Help with HP Printer set up - i deleted mine from my computer

[Aida21]

I deleted my printer from my list of devices on my laptop.  I need assistance in connecting it back.  I don't know how else to explain this. I've  had  the printer for a while so I had to get new software from 123hp.com.  Tried to do it myself, however, it tells me it can't find printer.  Of course, it's because I deleted it.   HELP ...please.  Thank you

[Kuroi_Kenshi]

Hi @Aida21,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding setting up your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Ensure Printer is Powered On: Make sure your printer is turned on and connected to your Wi-Fi network.

Download and Install Software:

• Visit 123.hp.com and download the recommended software for the HP LaserJet Pro M15w printer. This should include the HP Smart app, which can simplify setup.

Use HP Smart App:

• Open the HP Smart app after installation.
• Click on the "+" or "Add Printer" button to begin searching for your printer.
• Ensure your laptop is connected to the same Wi-Fi network as the printer for the app to detect it.

Troubleshoot Network Connection:

• If the printer is not detected, ensure it is connected properly to the network. You might need to reset its network settings.
• On the printer, press the "Wireless" button to activate the Wi-Fi setup mode. You can usually find this on the printer control panel or refer to the printer's manual for instructions.

Re-add Printer Manually:

• If the printer is not detected automatically, you can try adding it manually:
  • Go to "Settings" > "Devices" > "Printers & scanners" on your Windows 11 laptop.
  • Click on "Add device," and follow the prompts to manually add your printer, ensuring the correct driver is installed.

Check Firewall Settings: Occasionally, firewall settings can block printer detection. Temporarily disable any firewalls or check their settings to ensure they aren't preventing printer connection.

Restart Your Devices: Sometimes, simply restarting both your laptop and printer can resolve connection issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,