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‎12-23-2022 07:20 AM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: Microsoft Windows 11

I keep getting this update. It won't go away...

Hewlett-Packard - USB - 2/10/2017 12:00:00 AM - 44.1.2402.1741
Install error - 0x80070103

Category:
7 people had the same question
3 REPLIES 3

‎12-23-2022 07:24 AM

HP Recommended

Hi:

 

Please see this discussion for the solution:

 

Solved: Microsoft Windows Update Hewlett-Packard - USB - 12/12/2014 ... - HP Support Community - 836...

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‎12-23-2022 07:30 AM

HP Recommended

I actually found your download last week and tried it. It did remove one of them (I had two identical errors). I've tried numerous times to remove the second one, but it's still there.

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‎12-23-2022 07:36 AM

HP Recommended

On Windows 11, if it shows that Windows update needs attention, sometimes you have to keep clicking on the 'Retry' until the update until it goes away.

 

I had that happen to me when I ran the utility on a Windows Update that I ran the Microsoft utility on, and even though it reported the problem was 'fixed' the update remained 'stuck.'

 

I kept hitting the 'Retry' option until it cleared itself.

 

I think I had to restart the PC a couple of times as well as hitting the 'Retry' option.

 

If you have already tried that, unfortunately I don't have any other suggestions for you.

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