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Microsoft Windows 10 (64-bit)

Hi,

I have forgotten the admin password to access the admin web page and the configuration menu on the printer control panel. How do I reset to factory? To be clear, this is the admin password NOT the wireless password.  I have an HP Laser printer MFP 182

1 REPLY 1
HP Recommended

@SMSGT

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I understand the printer is locked with an administrator password. We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

ECHO_LAKE
I am an HP Employee

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