High pitched noise when printing or in sleep mode.

[dcrave23]

There is a high pitched noise coming from the printer at all times. It only stops when I turn it completely off. It is driving me absolutely nuts. This has been going on for over a year now, and I got this printer in 2018, so its fairly new still. If I can't get this resolved I will have to buy a new printer, its unbearable. I tried contacting an agent, but they won't even talk to me because my warranty is expired. I don't want to throw the printer away if there is an easy fix to this problem. Thanks!

[KrazyToad]

@dcrave23

Welcome to HP Community

I have gone through your Post and would like to help

This is a Hardware issue. Try updating the printer Firmware https://support.hp.com/in-en/document/c02919168

If the issue persists Please contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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