How Do I Duplicate print on A5 paper with my Envy 6155e

[JGParkes]

I am trying to print duplicate (both Sides) of my A5 paper but it continues to only print one side. I have changed the paper size on the printer and on the computer and have selected duplicate print but it continues to print on two sheets. 

I just bought this printer because they told me it would print A5 duplicate. 

Pls Help 🙂

[zoey7886]

@JGParkes, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Printing Double-Sided on HP Envy 6155e! 

We're thrilled to have the opportunity to assist you and provide a solution.  

To print on both sides of your A5 paper using your HP Envy 6155e printer, follow the steps below to ensure that double-sided printing is correctly set up:

Check Printer Settings:

• Confirm that the printer is capable of automatic duplex (double-sided) printing. The HP Envy 6155e supports duplex printing.

Set Up Double-Sided Printing on Your Computer:

Windows:

1. Open the printing preferences from the application you are using (such as Microsoft Word).
2. Go to ‘File’ > ‘Print’.
3. Select your printer (HP Envy 6155e) and click on ‘Printer Properties’ or ‘Preferences’.
4. In the printer properties window, look for the ‘Print on Both Sides’ setting and make sure it is enabled.
   • Select ‘Flip on Long Edge’ or ‘Flip on Short Edge’ depending on how you want your document to be printed.
5. Ensure the paper size is set to A5.

Mac:

1. Open the application you are using (such as Pages).
2. Go to ‘File’ > ‘Print’.
3. Select your printer (HP Envy 6155e) and choose ‘Show Details’.
4. In the expanded print settings dialog box, find the ‘Two-Sided’ option and enable it.
   • Select ‘Long-edge binding’ or ‘Short-edge binding’ based on your preference.
5. Check that the paper size is set to A5.

Load Paper Correctly:

• Make sure you have loaded the A5 paper into the printer’s paper tray.
• Verify that the paper guides are correctly adjusted to hold A5 paper.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,