• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

How can I DOWNGRADE firmware of m428fdw to something earlier than TETONXXXXN002.2230C.00 ?

This version and later will NOT allow you to use 3rd party toner cartridges, which are MUCH cheaper than HP ones.

I want a link to download an earlier version of this firmware.


1 REPLY 1
HP Recommended

There should be an option in the EWS to stop cartridge protection. If you have to downgrade you will need a copy of the old firmware upgrade utility, extract the .ful file to a USB key using a program like 7 zip. Then although the EWS enable firmware downgrades and disable automatic updates. Then insert the key into the front USB slot, what for the printer to acknowledge the key and apply the firmware.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.