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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How can I find a retired printer driver

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03-20-2024 10:41 AM
I recently replaced my Lenovo laptop with an HP Pavilion but the printer driver for my HPOfficeJet J5780 has been retired so Windows 11 can’t find it. I am looking to download it from a third-party app. Any ideas?
03-20-2024 11:06 AM
If you don't want to or can't use the "Installing Your Printer Driver Using the Windows Built-in Solution" on the support page...
HP Officejet J5780 All-in-One Printer Software and Driver Downloads | HP® Support
...This reputable 3rd party driver website that I use often, has the drivers you need for your printer:
HP Officejet J5780 All-in-One drivers (driverscollection.com)
I recommend you select one the Vista 64 bit drivers since those are the newest ones available.
03-26-2024 12:43 AM
Thank you for your response. It’s not that I don’t want to use the HP built-in solution. I tried it and it didn’t work. It only retrieved a troubleshooting driver but not the actual printer driver, I’m guessing because it is no longer available from HP. I went to the website you suggested and they do have the driver available but not for Windows 11 as far as I could tell. Am I missing something?
03-26-2024 06:42 AM
You're very welcome.
Those were the only drivers HP had for that model printer which is why the drivers collection website only has those drivers available.
That is why I suggested you try the Vista drivers and hope they work on W11.
If they don't, and if the HP built in driver doesn't work on W11, unfortunately, I don't have any other suggestions for you to try.