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‎01-06-2019 11:04 AM

HP Recommended
Product: HP 8715 AIO printer
Operating System: Microsoft Windows 10 (64-bit)

I want to go through the original setup procedure so I can get back to settings prior to an automatic update I did not want yet.

4 people had the same question
1 REPLY 1

‎01-07-2019 08:15 PM

HP Recommended

@JGSA

 

Welcome to HP forums, I see that you want to reset the printer to factory settings.

 

Follow the below steps to restore the settings.

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

5. Touch Restore.

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
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