How can the words " QuestQuantum" be prevented from printing at the top of each page I print

[BeamerLaw]

I was given an HP  Laserjet Pro M402n by a friend not longer using it.  The words "Quest Quantum"TM print at the top of every page.  How can this be stopped? 

[Raj_05]

Hi @BeamerLaw,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

You can remove the "QuestQuantum" text from the header section of your document. Here are the steps.

1. Open your document in the word processing software.
2. Double-click at the top of the page to open the header section.
3. Look for the "QuestQuantum" text in the header. It may be centered, left-aligned, or right-aligned.
4. Highlight the "QuestQuantum" text and press the delete key on your keyboard.
5. Close the header section by double-clicking below it or clicking the "Close Header and Footer" button in the header toolbar.

Once you have removed the "QuestQuantum" text from the header section, it should no longer appear at the top of each page when you print the document. If the text still appears, make sure that you have removed it from all header sections in the document.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support