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HP Recommended
HP MFP M281fdw
macOS 10.15 Catalina

When printing to this printer, I can only choose normal or sketch quality print, not best. How come?

5 REPLIES 5
HP Recommended

@PeterHoue, Welcome to HP Support Community!

 

I see that you have issues with choosing the best quality to print, is this from one particular application or all applications?

 

Have you checked the driver settings guide? If no, here it is HP Printers - Print Settings Guide (Mac).

 

Also, use this document HP LaserJet Pro MFP - Change print-job settings (Mac OS X) if need be.

 

If you still have issues, I'd request you to share the picture of the settings window on your computer for further assistance.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Hi TEJ1602

 

The documents you suggested are very basic and presents nothing new.

I've attached the printer dialogue. If I try to choose best quality ("Bedst"), the slider just flips back to normal. 

 

Skærmbillede 2020-05-14 kl. 11.57.28.png

Peter

HP Recommended

@PeterHoue

 

Try to remove and add the printer using AirPrint drivers. Try adjusting the settings. Here is a document that will help you use the AirPrint options- HP Printers - Printing with Apple AirPrint (Mac)

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Sorry, do difference in print quality with AirPrint

HP Recommended

@PeterHoue

 

The printer does not support best and this is why it snaps back.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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