How do I activate the scan to computer feature?

[robin104]

I am trying to scan a document to the desktop. The message is to activate the "scan to computer" feature, but I don't know how to do that.

[Riddle_Decipher]

@robin104

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand you need help activating the scan to computer feature,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to load the photo or document into the scanner glass or are you using the ADF?

Did you know that the scan connection on the computer is only via wireless?

While you respond to that, here are a few things you need to do:

1.   Search Windows for your printer model name, and click the printer name in the list of results.
      HP Printer Assistant opens.

2.   Click Scanner Actions, and then click Manage Scan to Computer.

3.   Click Enable to activate the scan to computer option.

4.   Click the box next to Automatically Start Scan to Computer when I log into Windows to enable automatic activation of the Scan to Computer connection.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(by the end of this document, all the issues should be resolved)

Let me know if those steps worked for you,

If they did, that's awesome!

Give us some reinforcement by clicking the solution and kudos buttons,

That'll help us and others see that we've got the answers!

Good Luck