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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: How do I add anther device to my printer

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07-16-2023 02:19 PM
Welcome to the HP Community --
At this writing, I don't find any "HP 4300e" printers -- might be a regional thing.
There is the following "sort of" similar name / model series:
HP DeskJet 4100e All-in-One series
Regardless, the solution is the same:
On the laptop / computer that needs access to the printer -
Install the printer software and / or applications you want to use
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Printer - Full Feature Software
In many cases, particularly if you have been able to get the preliminary network connection working, you can finalize the setup by installing the Full Feature Software.
Relevant to supported versions of Windows
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.I
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download <<<
HP Easy Start Printer Setup Software – Offline Use Only
Installation
- Open File Explorer (formally Windows Explorer)
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
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Example - Windows - Full Feature Software - Installed
Open the Printer Assistant > Tab Scan > Manage Scan to Computer > Enable
Programs_and_Features_Printer_Desktop_Icons_11
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Printer - HP Smart - Windows
HP Smart - Windows - Application
HP Smart is an application available in the Microsoft Store
OR
Open the Homepage / Support Website for your printer
Category Software and Drivers > Check/ Get the App
>>> How to Use >>> HP printer setup (HP Smart app)
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
NOTES:
- Read the Terms of Use document to understand the conditions of using HP Smart products. For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
- Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
- If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
- Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
- HP Smart requires that you sign into the application using your HP Account credentials.
- When working through a Browser to access HP Smart, be sure you have Cookies enabled. If cookies are enabled and you are having trouble, clear Cache and Cookies. And / Or … Try a different Browser – assign that Browser as the Default. (Note: Chrome not working? Use / Assign a different default Browser.)
- Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed. For example, full driver provides access to Shortcuts and Printing Preferences.
- “Share” to email – Before using Share, add your sender email address to the Windows Mail application
- Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
- FAQ examples:
- What are the requirements to use the HP Smart app?
- Which printers are compatible with the HP Smart app?
- Why do I need to sign in or create an account to use the HP Smart app features?
- Which languages does the HP Smart app support?
- Older versions of the HP Smart app no longer support the required login feature.
- Update the application to the latest version to access / use HP Smart
- FAQ examples:
Help Here: Unable to download and install the HP Smart printer app
and
Check / Update >> Every device (computer(s) and mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).
Example - HP Smart - Windows - menu
HP_Smart_Win_Main_Menu_4
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References / Resources
Printer setup guide for: HP DeskJet 4100e All-in-One series
User Guide - HP DeskJet Plus 4100e All-in-One Series
HP DeskJet 2700, 2700e, 4100, 4100e printers – Wireless printer setup
Videos - Plain and Fancy
Technology Tips Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
Technology Tips Deskjet Plus 4100
HP Deskjet Plus 4152 |4155 |4158: Connect Printer to 5GHz network with HP Smart on Win 10 computer
HP Deskjet Plus 4152 |4155 |4158: Download & Install HP Full featured Software on a Win 10 computer
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet 4100e All-in-One series
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