How do I change my default email for my deskjet3520 from talktalk to gmail

[Mikeg070234]

My deskjet 3520 defaults to my old email address of [Personal Information Removed] but I want to change this [Personal Information Removed]

[Dragon-Fur]

@Mikeg070234 

Where you change this depends on what you are trying to do.

For example...

If the "owner" email address is the main email you use with ePrint, for example, the email can be edited in your HP Smart (formally HP Connected) account.

Know that is is not the printer email address (somename@hpeprint.com) - the owner address is the main email associated with the HP Smart / Connected account.

HP Smart / HP Connected Login

Click Flag to switch to your region

Once you are logged in, Click on your account name (upper right corner of the web page) > Settings 

You can edit your personal email address and other account details.

To change the "account owner" email, look in section "Account Information" 

The "owner" of the HP Smart / HP Connected account is the main email address associated with the printer email.

If instead, you simply want to add an "Allowed" user email address, 

once you are logged in, scroll down to  "Share remote access to the printer by email"

Add the email address you want included and click "Add"

Website Support Troubleshooting, How-to, Video Tutorials

• HP Smart - HP Connected

===============================================================

HP Printers - Scan to Email Cannot Access Email Accounts

EWS Scan to Email Setup

If the printer is on the network and the printer supports sending direct to email, look for the Scan to Email setup in the Embedded Web Server (EWS).

Example – EWS Scan to Email Setup

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan > Scan to Email > Scan to Email Setup

“Apps” Scan to Email Setup

Printers without the ability to connect directly to the smtp server might use the Scan-to-Email App.    On some printers the Scan to Email App is available on the printer's front panel in "Apps".

Web Services (running on the printer) is used to communicate between the printer and the Cloud servers where the email is processed.  For this reason, Web Services must be running on the printer: HP Printers - Turning on Web Services

Example – “Apps” Scan to Email Setup

On the printer control panel > Touch Scan > Touch Email

Follow the prompts:  Welcome > Continue > Add your Email address > Done > Continue

Wait for your PIN number to be sent (emailed) to the email address > Open email, read PIN

Touch Continue > PIN > Enter Pin number > Done

Notes

Web Services provides the connection between the printer and the HP Connected / Cloud servers that are used to register and process the email.  For this reason, the HP Cloud Servers must be running and providing service.

During Scan-to-Email App registration (setup), an HP cloud server sends (back to the owner) a confirmation email that includes a PIN number.  The PIN is used to verify the owner's email address information.  The PIN is used to prove "I am me".

If there is a break in the service (Web Services communication between home network and the Cloud server(s)), the PIN cannot be sent and / or emails dependent on the Cloud servers cannot be processed.

NOTE:

If the Cloud Servers are not responding, there is normally no “fix” except to wait it out.

Website Support Troubleshooting, How-to, Video Tutorials

• HP Connected

Help – Contact HP / Cloud Services

Indicate that you need help for Web Services

Contact HP Support – Assistance Portal

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Deskjet 3520 e-All-in-One Printer series

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology.