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HP Recommended
HP OfficeJet 5740 e-All-in-One Printer series
Microsoft Windows 10 (64-bit)

How do I change the scanning resolution. It appears to be low.

5 REPLIES 5
HP Recommended

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

 

Let us know.

HP Recommended

@bulldogbud

 

 

Some printers provide for extra DPI choices when using printer software as opposed to scanning from the printer itself.

 

How to Scan (Windows)

 

How / if / to-what-extent you change the DPI depends on the software you are using to scan the document / image.

 

 

Examples

 

Full Feature Software:

Start the Printer Assistant (desktop icon named for your printer) >

Select Scan a Document or Photo >
Select Photo to File > Under Resolution, in the Drop down menu >
Adjust the dpi as desired > CHECK Show scan Preview >
Click Scan

 

 

 

Courtesy of greenturtle

 

In some cases, the HP Scan Extended software can "extend" the capabilities of older print driver software.

 

Link / Download:  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

 

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.
  • OPTIONAL: Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

 

An alternative (different options - might be of interest)

Link and Download  NAPS2 

NOTES

  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
  • Read the Support pages for information
  • Download, save, and install the NAPS2 software to use.

 

 

Example...

 

HP_Scan_Extended_Shortcut_1.JPGHP_Scan_Extended_Shortcut_1B.JPG 

 

 

Reference

 

Printer Homepage – “Things that are your printer”

Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more

HP OfficeJet 5740 e-All-in-One Printer series

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

Dragon-Fur

HP Recommended

fortunately that link no longer works.  ftp.hp.com/pub/scanners/HPScanExt is empty.

HP Recommended

@clayton_cramer 

 

Post (and link updated).

 

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

@clayton_cramer

 

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
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