How do I clean the inside of the scanner glass in a HP Officejet Pro 8600 Plus?

[DFE1588]

How do I clean the inside of the scanner glass in a HP Officejet Pro 8600 Plus?

[Raj_05]

Hi @DFE1588,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Cleaning the inside of the scanner glass in an HP Officejet Pro 8600 Plus involves a few steps. Keep in mind that the exact steps may vary slightly, so it's always a good idea to refer to your printer's user manual for specific instructions. Here's a general guide.

• Turn off the Printer: Make sure the printer is turned off and unplugged to ensure your safety during the cleaning process.
• Open the Scanner Lid: Lift the scanner lid to access the scanner glass.
• Identify the Streaks or Smudges: Identify the areas on the scanner glass that need cleaning. Look for any streaks, smudges, or debris.
• Use a Soft, Lint-Free Cloth: Moisten a soft, lint-free cloth with a small amount of glass cleaner or distilled water. Ensure that the cloth is not dripping wet, as excess moisture can damage the scanner.
• Gently Wipe the Glass: Gently wipe the scanner glass in the identified areas using the moistened cloth. Be careful not to apply excessive pressure, as this may damage the glass or other components.
• Dry the Glass: After cleaning, use a dry lint-free cloth to thoroughly dry the scanner glass.
• Close the Scanner Lid: Close the scanner lid carefully.
• Turn on the Printer: Plug in and turn on the printer.
• Test the Scanner: Run a test scan to ensure that the cleaning has resolved any scanning issues. Check for any remaining streaks or smudges.

Remember, it's crucial to use a lint-free cloth and a gentle cleaning solution to avoid damaging the scanner glass or other components.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support