-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Is the printer connected to the modem / router?
If so, select the item to be printed and touch "print"
Then touch the "no printer selected" to find a printer.
If the printer is configured for "direct print" (AirPrint) then it needs to be configured for the same band as your iPhone.
My iPhone 12 uses the 5ghz band and cannot be forced to 2.4 unless I disable the 5ghz in the router.
Wireless setup video, please connect to modem/router.
https://www.youtube.com/watch?v=X8j6hlU2K_s
The full feature driver package is here
you may need to reset the printer to factor settings
https://www.youtube.com/watch?v=vekl13qoW8U
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community