How do I download drivers, if am getting directed to HP app which is already downloaded

[Ryan6897]

How do I get the drivers installed, I keep getting the HP app which is already installed?

[Dragon-Fur]

@Ryan6897 

Welcome to the HP User Community.

If you have been using the Easy Start software wrapper, then at some point during the installation process, you would perhaps see the option to download / install the "Full Driver" instead of the "recommended" option (HP Smart app).  That "Full Driver" option is the "Full Feature Software".

Regardless,

The Full Feature Software / full driver printer software is available using the "download - save - install" method.

Full Feature Software - Installation Package - Information and Download

HP DeskJet and Ink Advantage 3700 All-in-One Print and Scan Driver and Accessories 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If using VPN, shut it off to install software

• Not working?  If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

Reminder:  Windows > Uninstall HP printer software, check / remove the printer from your Devices list.

• Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

Installation

• Download and Save the Full Feature Software installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
• If using Easy Start > Skip any extra software / offers you do not want (wording varies).
• After the software is installed, Restart the computer and log in

NOTES

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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References / Resources

Videos!

"Technology Tips" Deskjet 3700

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP DeskJet 3752 All-in-One Printer 

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