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- How do I erase the memory of my HP Officejet 6700 Premium be...

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02-02-2018 09:04 PM
My Officejet 6700 has a failed printhead and otherwise has seen better days. Before I donate it I want to erase the memory since many of the faxes that I have sent and/or received may have had personal information. How do I perform a reset or whatever else I should do in order to erase the memory. Thank you in advance.
Solved! Go to Solution.
02-03-2018 02:28 PM
Thank you sabretooth.
I do know that I should be able to do that from the touchscreen through setup and tools, or the # + 9. However because of the "missing or failed printhead" message I am seeing on the screen, I am unable to get to the touchscreen at all, including any settings or tools.
I have Google'd solutions, and have tried restarting - hitting home and return to get to the engineering menu (http://www.svet-crnil.com/dokumentacija/hp%20930%20950%20reset%20instructions001.pdf) to no avail.
Help! (and thank you)
10-12-2018 10:56 AM
Thanks Sabertooth. Even thought my printer was not printing anymore, and the info panel kept defauting to the Printer is stuck message, I was able to click through the screen and reset to default in the Advanced fax setup and erase our name and phone number from the Fax.
Now I can move on with confidence to my next likely problem with the new HP8710 printer.