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HP Recommended
HP5258
Microsoft Windows 10 (64-bit)

We have two identical HP 5258 printers attached to different PCs on the same network. In HP Smart, both printers show up with the same name. Is there a way to alter that ID so we know which printer we are working with? Is there a way to change the order of the printers in the app so the preferred printer is identified as 1 and the other as 2?

 

Thanks.

1 REPLY 1
HP Recommended

@GKuser

 


Welcome to HP Support Community


I would like to help

 

You cannot rename the printers in HP Smart App but you can differentiate between the printers through their serial numbers. This way you may chose the correct printer and scan:

 


Thank you


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KrazyToad
I Am An HP Employee

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