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HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One Printer

I need to factory reset my Officejet Pro 7720 printer but there's no option to do so on the printer itself. Does anyone know how to do this?

2 REPLIES 2
HP Recommended

@germyphobe, Welcome to the HP Support Community! I’m here to help.

 

I understand you would like to perform a factory reset on the printer. 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Hi community!

 

In the links below you will find two ways to reset your printer.

 

https://www.youtube.com/watch?v=w-r-0mcJO1Y

 

https://www.youtube.com/watch?v=OEoDWD6d8QU

 

Regards,

SofiaML

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.