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HP Recommended

When I bought this printer I never set up a user name and password. Now I don't know how to and I can't get into the system to manage the printer

1 REPLY 1
HP Recommended

Hi @AvivaZ,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand how  it must feel not being able to access your printer’s settings.

Could you please share the printer model number ?  

 

Here are a few steps you can try :

 

01.Check Printer Control Panel

Most HP printers allow you to set or reset credentials directly from the control panel.

On the printer screen, look for Setup or Settings

Navigate to Network Setup or Web Services Setup

See if there’s an option to create or reset Administrator password

 

02.Access Embedded Web Server (EWS)

You can manage printer settings through its web interface.

Open a browser → type printer’s IP address (found on printer’s network settings page)- If prompted for login and you never set one, try leaving fields blank

 

03.Reset Printer Settings

If login credentials block you, a reset may help.

On many HP printers, press and hold Wireless + Cancel buttons for 5 seconds to reset network settings

Alternatively, check your printer’s manual for a Restore Defaults option

 

04.Update HP Software

HP Smart app can help manage settings without needing direct login.

Download HP Smart app on your PC or mobile

Add your printer again and check if settings are accessible

 

I hope this helps.

I'm an HP Employee.


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