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Locked

‎07-13-2024 08:15 AM

HP Recommended
Product: HP ENVY 5032 All-in-One Printer

I have had an HP Envy 5032 for several years but have now fitted an HP Envy Inspire 7900e and it is working very well.

But my HP account still shows me owning the envy 5032 - I have disconnected that printer and now want to recycle it onwards. How do I remove the 5032 from my HP Account? 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2024 12:31 PM

HP Recommended

Hi @Choco79,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎07-15-2024 12:31 PM

HP Recommended

Hi @Choco79,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
1 person found this reply helpful
Was this reply helpful? Yes No
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