How do I reset my HP OfficeJet Pro 9015 to factory settings?

[lexuszze]

I have the same printer OfficeJet Pro 9015. Can someone please send me the instructions for factory reset. I know how to remove the printer.

Thank you in advance.

[Kumar0307]

@lexuszze

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Keep me posted for any other assistance.

[HovePunter]

I need to factory reset mine after spending 105 minutes on the line to support who were as useful as a chocolate teapot.

Just post up the instructions ffs.

[Kumar0307]

@HovePunter

I understand you need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how it goes.

[SC4242]

Please can you send me instructions to factory reset a 9015e? The setup has failed with the 123.hp.com barcode still blocking the screen on the printer and the admin password is not recognised if I access it via a network.

Thanks. 

[CaptainAhab]

Good morning.  I would like to factory reset my 9015e printer as part of troubleshooting scanning and printing issues.  Can you advise how i can reset the printer?

Thank you,

[kaylanoelle7]

I would like to know how to factory reset my HP Officejet 9015e.

[Jay_G24]

Hi @kaylanoelle7,

I'd like to help!

I understand you would like to reset the printer to factory defaults.

We can perform a factory defaults on the printer to resolve the issue

 To restore the printer to the original factory defaults

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

2. Touch Printer Maintenance.

3. Touch Restore.

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[SL_123456]

Could someone please DM the factory reset info. I'm getting the Blue Screen B305DFF9 error.  Thanks. 

[Betty0610]

@SL_123456

Welcome to the HP Support Community.

Sure, which Printer do you have?

Let us know 🙂

Thanks!