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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Nancy1001
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How do I run HP Solution Center without Flash Player

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HP Photosmart premium C
Microsoft Windows 10 (64-bit)

I cannot open the HP solution center icon after uninstalling flash player. What is the solution to this since flash player is no longer available?

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Dragon-Fur
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@Nancy1001 

 

Edits - Content Update

 

First, the main issue - Solution Center is based on Flash.

Flash is gone and is never coming back.

The GUI that opens the main Solution Center software menu depended on Flash.

 

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==============================================================

 

Flash Player is permanently disabled as of 12-Jan-2021.

 

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

 

Some of the possible solutions for Scan...

 

Start Scan using HP Scan executable.

 

You might be able to simply start HP Scan / Scan using the program executable.

 

For example:

The old Solution Center Scan software is located in "Digital Imaging"

 

C:\Program Files (x86)\HP\Digital Imaging\bin\

OR

C:\Program Files\HP\Digital Imaging\bin\

 

Double-Click on File name / executable:  hpiscnapp.exe 

 

 

Original Content...

What else?

 

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

 

Example

Scan_and_Capture_Document-Photo_Settings_1Scan_and_Capture_Document-Photo_Settings_1

 

 

What else?

 

Nice features and worth a try...

 

HP Scan Extended

  • Download-Save-Install >  HP Scan Extended 
  • HPSE is a subset an older Full Feature Software suite. 
  • HPSE features are very similar to the HP Scan Software released after 2015.
  • Although HPSE appears to be a separate software, HPSE is dependent on the infrastructure provided by the Full Feature Software.  The Full Feature Software for your printer should be installed before installing and using HPSE.
  • OPTIONAL:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click HPScan.exe > Select Pin to Taskbar
    • Right-Click HPScan.exe > Select Send to Desktop (Create a Shortcut)
    • Right-Click HPScan.exe > Select Pin to Start

 

  • HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  Might include OCR (Save as Editable Text).

 

Example

NOTE:  Setup is similar for both Image / PDF scanning

Some options are model dependent.

Be sure to check / adjust the settings in More >

HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1HPSE_Scan-to-PDF_1EHPSE_Scan-to-PDF_1E

 

What else?

 

Irfanview requires installation of third party software

 

Irfanview > Brilliant Free Photo Viewing and Print Software

 

 Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.

 

  • Create a Restore Point (optional, recommended)
  • Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
  • Additional information at the website, including:  FAQ

 

NOTES

  • Both 32bit and 64bit versions for Windows are available.
  • Irfanview is also available as an Windows 10 Application from the Microsoft Store

 

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version:  https://www.fosshub.com/IrfanView.html

 

 

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

 

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

 

How to find Help within the Irfanview software

 

Once installed, open the software > tab Help

 

Example help entry:

Vertical/Horizontal Flip

  • Click on the Image Menu, then Vertical Flip. The image will turn upside-down. The left/right orientation will stay the same.
  • Click on the Image Menu, then Horizontal Flip. The image will turn side-to-side, as in a mirror.

 

Note: The effect can be used on a smaller portion (rectangle selection) of an image, as well as the entire image.

 

============================================================

 

Example - Irfanview - Scan Setup

Irfanview_Scan_Images_1Irfanview_Scan_Images_1

 

Irfanview can be used for printing images / photos.

Example - Simple Print

Irfanview_Print_to_Size_2Irfanview_Print_to_Size_2

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

Dragon-Fur

Nancy1001
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Thank you! I knew Flash was gone, but did not know how to get around that .  Thanks again for your help.

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Colinb1
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Uninstalled Flash Player and now HP Solution Center just not opening. Printer/Scanner is HP PSC 1600 series

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trekbuff
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Outstanding! Period.

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MUtiger
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Since the features of HP Soulution Center are many it has left current users without a window to their ink levels, scanning, and more.  This is unacceptablel since the issue should of been conveyed to current customers ahead of the end of life for flash. Additionallly, HP should of been able to have a resolution for this since  HP makes their money from the ink, if I have to purchase anouther printer to get features that HP Solution Center had I can tell you it will not be an HP printer.  and that goes for my personal printer at home, my business printers, and my client printers. I realize this is a forum, but HP needs to address this or they will be taking a big hit in revenue.  I am a retired Chief Informaiton Officer from Fortune 50 and this is not good PR for HP. I am not buying the fact that HP didn't konw that flash was being retired and that they had many printeres out in the field that wre going to be effected.  Enrique Lores needs to hear from enough customers and he'll get the hit quickly that revenue will take a hit and effect the stock price!

goodSaveTheInk
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Please how can I do the following with a j4680 Inkjet:

  • check ink levels
  • clean printer
  • manage printer
  • do everything I did with HP Solution Center
  • not just scanning, but all the rest

now that Adobe Flash and HP Solution Center are dead?

(I would have expected a more proactive action from HP.)

Thanks

 

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130941
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hp deskjet F4280

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MUtiger
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Change your computer date back to before the January 2021update, I use 1/2/2021 personally and you can use HP Solution Center as before and when done set your date back to the exact date.  Is this bastordized yes but it works!

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davep21
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Try the following works great - I just used it and create a shortcut on my desktop.

 

RunAsDate v1.37 - Run a program with the specified date/time
Copyright (c) 2007 - 2019 Nir Sofer

 

RunAsDate is a small utility that allows you to run a program in the date and time that you specify. This utility doesn't change the current system date and time of your computer, but it only injects the date/time that you specify into the desired application.
You can run multiple applications simultaneously, each application works with different date and time, while the real date/time of your system continues to run normally.

 

 

 

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