• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎03-09-2021 07:45 AM

HP Recommended
Product: ENVY 6455 pro
Operating System: Microsoft Windows 10 (64-bit)

How do I set up this printer just using a USB cable?  All the software is for wireless but yet there is a port for cable connection.  I have tried to set it up but when I think i've made progress the printer starts printing blank sheets with 1/4 symbol and a smiley face emoji!!!

Category:
7 people had the same question
1 REPLY 1

‎03-09-2021 11:10 AM

HP Recommended

Hi,

What you describe will occur due to a connectivity issue.

 

First, try to plug the USB cable to another USB port in the back of your computer, be sure not to use any hubs, extensions, use a standard USB cable for a printer in a standard length (not longer than 1.5-1.8 meters)

 

If the same persists, try replacing the cable with a new USB 2.0 cable for a printer and check for any difference.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.