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HP Recommended
Microsoft Windows 10 (64-bit)

Why on earth do I now have to be online just to scan a document?!?  What is HP playing at?  There's no transparency at all about the data you are using or collecting and it just feels wrong.
There is no logical reason why you would need to enforce this.  I'm currently undertaking a substantial purchase and having to scan confidential documents. I honestly don't feel secure using this device any more, and this is 100% the end for my relationship with HP - after a string of several HP printers I won't be buying another one.

**EDIT** I have now managed to re-install without HP Smart by aborting the setup process when it says "Get HPSmart" 
The fact it gives you no option to NOT get HPSmart just feels wrong, you're essentially trying to force a selection your way.  I'm definitely going with something other than HP when this one's time is up.

1 REPLY 1
HP Recommended

@Reborne 

 

Welcome to the HP User Community.

 

Use of HP Smart is not mandatory.

 

If you have not done so,

Consider:  Update the printer Firmware

HP DeskJet/Ink Advantage 2600/2675/2676/2677/2678 All-in-One Printer series Firmware Update 

 

If you have not done so,

Install the Full Feature Software / full driver printer software

The full driver printer software includes HP Scan

HP Scan does not require "sign in"

 

Full Feature Software / full driver printer software - Installation package - Information and Download

HP DeskJet / Ink Advantage 2600/2675/2676/2677/2678 Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • If using VPN, shut it off to install software
  • If the printer software is already installed, uninstall it from Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers
  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Printer Software Check - Is the printer software installed?

 

Notes

When the full driver printer software is installed,

Find the printer software listed in Control Panel > icon view > Programs and Features.

 

The installation of the full printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

 

Programs_and_Features_Printer_Desktop_Icons_5Programs_and_Features_Printer_Desktop_Icons_5

 

What else?

Scan software and applications

 

NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)

  • Download-Save-Install >  NAPS2 
  • Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
  • Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.

Notes

 

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

 

Windows ScanMicrosoft Store (formally Windows Store) - Requires Windows 8 or higher

 

HP Smart for Windows - Print and scan application - Requires sign in with your HP Account credentials

 

Possibly

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

 

If the printer is on the network,

If the EWS feature is available on your printer,

 

First Time Use Only:  Enable Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Use Webscan

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

Paint (mspaint)

Older software – not brilliant – does work for scanning images.                                                        

  • Open  Paint
  • Optional >> Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
  • File > Select “From Scanner or Camera
  • Select your printer > Follow the prompts to scan and then save your item

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2620 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.